Orders

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All items must be paid for in full at the time of purchase. All orders are subject to these Purchasing Terms, Under the Moon's Website Terms and Conditions and Company’s Privacy Policy.

 

All orders are final.

 

There are no refunds or exchanges.

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Shipping

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All orders generally ship within five (5) business days, unless otherwise noted in the product listing. Custom items will be shipped within two to three (2-3) weeks after the purchase date. All items are shipped via USPS, UPS, or another common carrier. The Company is not responsible for any lost or damaged orders; ownership is transferred at the time of shipment in Pasadena, CA, or, if it is a digital product, when made available to the customer. All domestic shipments are made via USPS and may be tracked with a location once shipped. Your tracking number will be sent to you directly once your item is shipped.

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Payment Options

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Terms of payment are within Under the Moon's sole discretion, and unless otherwise agreed to by Under the Moon, payment must be received prior to Under the Moon acceptance of an order. Payments for products may be made by credit card or some other pre-arranged payment method unless credit terms have been agreed upon by Under the Moon. Orders are not binding on Under the Moon until accepted by the Company.

 

General Terms

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We may revise and discontinue products at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.

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